Welcome to the MyFasy FAQ page, where we address some common queries to ensure your shopping experience with us is as smooth as possible. If you have any additional questions, feel free to contact our customer service team for assistance.
1. How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment through PayPal for added convenience.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy for more information.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange. Please review our return policy for detailed instructions on how to initiate a return.
5. Are your products true to size?
We provide detailed sizing charts for each product to help you find the perfect fit. If you have any questions about sizing or need assistance, please contact our customer service team for personalized recommendations.
6. How can I contact customer service?
You can reach our customer service team via email at support@myfasy.com or by phone at +1 (555) 123-4567. Our customer service hours are Monday to Friday, 9:00 AM to 6:00 PM (EST).
7. Do you offer gift cards?
Yes, we offer electronic gift cards that can be purchased on our website and sent directly to the recipient via email. Gift cards are available in various denominations and can be used towards any purchase on our site.
8. How can I stay updated on new arrivals and promotions?
To stay informed about our latest arrivals, exclusive offers, and promotions, be sure to subscribe to our newsletter and follow us on social media. You can find us on Instagram, Facebook, and Twitter.
We hope this FAQ section has addressed your questions. If you need further assistance, please don’t hesitate to reach out to us. Thank you for shopping with MyFasy!